Recuerda agregar sangría
Kabir, J. M. (2016). Factors influencing customer satisfaction at a fast food hamburger chain: The relationship between customer satisfaction and customer loyalty (Publicación No. 10169573) [Tesis doctoral, Wilmington University]. ProQuest Dissertations & Theses Global.
Cita entre paréntesis: (Kabir, 2016)
Cita narrativa: Kabir (2016)
Harris, L. (2014). Instructional leadership perceptions and practices of elementary school leaders [Tesis doctoral no publicada]. University of Virginia.
Cita entre paréntesis: (Harris, 2016)
Cita narrativa: Harris (2016)